PZU Psihea Our psychological and mental health clinic ("we," "us," "our") is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
Personally Identifiable Information: Name, address, phone number, email address, date of birth.
Health Information: Medical history, treatment plans, medication details, and other health-related information.
Payment Information: Credit/debit card details for online appointments
Technical Information: IP address, browser type, and other technical data when using our website.
2. How We Use Your Information
We use your personal data for the following purposes:
To provide psychiatric and related healthcare services.
For scheduling and managing appointments.
For processing payments for services rendered.
To communicate with you regarding your treatment and our services.
To improve our services and website.
To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement various security measures to maintain the safety of your personal data. These measures include:
Encryption of sensitive data.
Secure storage systems.
Limited access to personal information.
Regular security audits.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to external parties, except in the following cases:
With your consent.
To trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided those parties agree to keep this information confidential.
To comply with legal obligations, law enforcement requests, or other legal processes.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data, subject to certain exceptions.
Object to the processing of your personal information.
Withdraw your consent at any time, where applicable.
6. Online Appointments and Payments
For online appointments, we collect and use your payment information solely for processing payments. We partner with secure payment processors to handle transactions. We do not store your payment card details on our servers.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to reject cookies, but some features of our website may not function properly without them.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
PZU Psihea
Address: Nikola Trimpare 18/1-3, Skopje, Macedonia
Phone: +389 78 265 578
Email: pzupsihea@gmail.com pzupsihea@gmail.com
By using our services, you confirm that you have read and understood this Privacy Policy.
